Disney's Animal Kingdom Lodge
2901 Osceola Parkway, Near Disney's Animal Kingdom® Theme Park, Lake Buena Vista, FL 32830, United States
Rating
4.4
Certificate of Excellence
2019
Price Level
$$
Rooms
972
Pets
No
26
Dec
Disney's Animal Kingdom Lodge, Lake Buena Vista
Disney's Animal Kingdom Lodge
This African-style, safari-themed hotel is centrally situated within Disney's Animal Kingdom Resort. Guests may take advantage of the shuttle bus service to the famous Walt Disney World theme parks and the Downtown Disney area. Make your escape to the safari adventure with all the “creature” comforts of a world-class Resort hotel. This one-of-a-kind destination features views of lush savannas—teeming with exotic animals and birds. But we’ll indulge your more civilized side as well with dazzling pools, signature dining experiences, an extensive African art collection and a luxurious spa and fitness center.
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Overall
Excellent
4.4
1000 reviews
5
318
4
153
3
68
2
25
1
17
Customers Review
Location 5
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.6
Amenities 4.3
Condition 4.4
Recomendation 77.4%
“This was definitely a magical experience! The Animal Kingdom Lodge, Jambo house. We had a Savannah view which was super cool to look out and see the giraffe and all of the other animals. Everything was very clean and all of the staff members were super friendly. We loved the pool and all of the other outdoor areas. The only things we didn't enjoy was the Mara restaurant. The food was not very good at all. I would without a doubt recommend to stay here you or anyone in your families into African wildlife.”
— Joey Gibson
“O hotel é muito bom para famílias, com área de piscina, academia, restaurantes e entretenimento com programação completa. O quarto com vista para a área com animais é muito legal e podemos ver um pouco da vida deles. O quarto tem tamanho bom, com divisão de pias e banheiro com banheira separado. O espaço de armário e gavetas não é muito grande para 4 pessoas (2 camas de casal).”
— Marcelo Hideki
Overall Excellent, 4.4
Location 5
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.6
Amenities 4.3
Condition 4.4
Recomendation 77.4%
Shiralee Obx
Dec 29, 2022
5
Just driving up was amazing! The grounds are beautiful, staff is polite and inviting. Lobby was awesome beautiful, too! Rooms were spotless, beds were so comfy. The best part was seeing the animals every morning when we woke up. Absolutely breathtaking! All I could do the first morning was cry in awe. Wonderful experience.
Stephanie Ryan
Nov 23, 2022
2
We previously stayed at Coronado Springs (a moderate level resort, while this is supposedly luxury) and the rooms were nicer there. Besides having the animals here, the resort at Coronado springs was all around much nicer. The hotel restaurants here are booked out months in advance, leaving the only option for food being Mara, which means you can choose from about 3 different options to eat, and those options are the same for lunch and dinner, 7 days a week. The resort is really not designed for you to be able to spend the day at and enjoy, which is insane for the price you pay. Overall very disappointing. The animals are cool, but anyone can stop out and visit them. Do not recommend booking here. We still have a few days left and are just really sick of the place. Overall damper on our Disney trip, do not recommend.
Stephanie White
Nov 20, 2022
4
Our room was beautiful, I loved all the details, great shower pressure and bed and pillows were comfortable. Housekeeping came very quickly when called, as I didn't have washcloths. The lobby was amazing, every single detail was thought out. The grounds were beautiful as well as the animals that were out. We had an amazing view to see multiple animals from the balcony. The restaurants were amazing and had great food. The Mara, the quick service location has few options outside of desserts and was very disappointing and the worst thatbi had been to in any resort. It needed new drink machines, updates, etc.
Ashleigh Kennedy
Oct 08, 2022
5
Amazing hotel, absolutely loved staying here the whole experience was just so wonderful.
Waking up to animals out side of your room was such a brilliant experience.
Staff was amazing house keeping was brilliant, buses to the parks where so convenient and regular.
Pool was great and food offered at this resort was lovely. Its very pricey and I saved for 4 years to come here and I'm pretty sad I won't be able to stay again, if you can do it just once then do it!
J J
Sep 24, 2022
4
As you walk in, the resort is dark and mysterious as you'd assume the animal kingdom would be. The smell in the air is divine.
The rooms were clean, comfortable and efficient. Shampoo, conditioner, body wash, lotion and mouth wash are provided and, again, smell divine. There was room to store luggage under the beds and a small fridge was an added bonus.
We had several meals at The Mara, which surprisingly offered upscale options for a counter service restaurant. The gift shop had some wonderful wine and many assorted grab and go options. The only negative side was the distance from the parks, however, the buses are easy and convenient.
Marcelo Hideki
Jul 07, 2022
5
O hotel é muito bom para famílias, com área de piscina, academia, restaurantes e entretenimento com programação completa. O quarto com vista para a área com animais é muito legal e podemos ver um pouco da vida deles. O quarto tem tamanho bom, com divisão de pias e banheiro com banheira separado. O espaço de armário e gavetas não é muito grande para 4 pessoas (2 camas de casal).
Elite Adjusters
Jun 22, 2022
5
The staff is A+! So kind! Which is refreshing because people are usually not that nice but man these cast members go above and beyond!
Rooms are clean, beds comfortable, pillows soft. Pools are great and so kid friendly with the splash area. Loved the theme of the entire resort. Animals super cool! Loved it!
Juleyka Nicole Caraballo Hernandez
Jun 16, 2022
5
Es un Lugar Muy Lindo y sientes que estás en otro mundo, los parques son muy bonitos❤️
Jane Miller
Jun 14, 2022
5
We stayed for 8 days and found the lodge very comfortable. The staff was also very responsive a . They were a great resource. The store in the building had some basic groceries, souvenirs and some of the "little things" that people forget to bring. There is also a good variety of allergy friendly and child friendly meal options.
Maria Clara Fertig
Jun 07, 2022
5
Parque muito lindo. Pena que a lotação é demais.
Fabio Guimarães
Jun 07, 2022
5
Esse hotel é lindo! O atendimento é impecável. Ficmaos por sete dias e voltaremos assim que possível. A vista para a savana é fenomenal. Parabéns, equipe!
Mirka Pratts
Jun 07, 2022
5
Solo fui para ver la.pradera de los animales en el hotel. Me pareció muy bonito
I T
Jun 02, 2022
2
Very little Disney Magic here. Paid $840 per night including taxes to stay over Memorial Day weekend. Facilities are 4-star, but customer service is 2-star at best. There is no in-room dining. They only service your room every two days, which on its own based on room prices is a little outrageous, but as others have stated, they also give you a really hard time about getting your room serviced even when they only do it every two days. If you judge it by the attitude of the Lodge staff, Disney just doesn’t care anymore. Disney management has figured out that they can raise prices while dramatically lowering Disney’s level of customer service and the masses will still come.
Seeing the few animals outside your room is cool, but not worth the 70% premium. Your money is better spent at a hotel with better amenities, better value and a higher level of customer service.
Stacey Church
May 19, 2022
5
Truly magical experience (exactly as you'd expect from Disney!) The hotel itself was beautiful. The staff was amazing and very helpful. We had a safari view room and waking up to have coffee on the balcony with a giraffe right in front of you is amazing. There were evening activities for the kids, like making s'mores beside the wildlife area. The pool was great, with more fun activities for the kids. My only complaint is the Mara quick service food location on site was not that great but was pretty pricey. The saving grace was the gift shop off the lobby had some groceries that made for easy breakfasts before heading to the parks. The regular transportation to and from the parks made everything really easy.
Rick Hunter
May 07, 2022
5
Muy muy muy bonito 🤩 es un lujo. Pero consideró que es un poco caro, ya que son hoteles para ir a los parques y solo ir a bañarte y a dormir Vale la pena quedarse solo para conocerlo 🤩
Shirley Brockman
Apr 07, 2022
5
We enjoyed watching the animals at our balcony. Very peaceful. The harmony between the animals everyday. Quite tamed and well trained to keep distance from one another.Alwaysexcited to see the zoo keepers cleaning and bringing them some fresh hay and other vegetables to eat.
Analicia Fajardo
Apr 07, 2022
5
me encanto mi estadia en este hotel me voy super feliz de orlando
Ana Teresa Plaza Paris
Mar 02, 2022
5
Sólo estuve de paso en el Lobby pero puedo decir que es muy hermoso, su personal muy amable, la atención increíble, las personas se venían muy contentas y complacidas, la decoración increíble!!
Guilherme Gandra
Mar 02, 2022
5
O Animal Kingdom Lodge é incrível para quem busca tranquilidade, excelentes serviços de limpeza, café da manhã e conforto. Sua localização fica um pouco distante dos principais parques de Orlando, mas possui transporte gratuito do aeroporto para o hotel e do hotel para os parques da Disney até as 2h da manhã. O tema da decoração é o continente africano. Em todo seu interior, inclusive nos quartos são feitas alusões ao continente - sem contar com as apresentações culturais que ocorrem no horário noturno. Procurar os hidden mickeys é uma tarefa divertida e instiga o hóspede a conhecer todo o hotel. Há uma pequena loja de conveniência que vende uma variedade considerável de alimentos e guloseimas. Recomendo à todos!
Daniela Lindnau
Mar 02, 2022
5
Fascinante Resort temático com animais visíveis a qualquer hora do dia. Transporte gratuito para os parques, restaurante e lanchonete, mini mercado para compras de lanche e café da manhã. Muito organizado e Decoração em estilo Africano digna de nota.
Marcelo
Mar 02, 2022
5
O hotel é muito bom para famílias, com área de piscina, academia, restaurantes e entretenimento com programação completa. O quarto com vista para a área com animais é muito legal e podemos ver um pouco da vida deles. O quarto tem tamanho bom, com divisão de pias e banheiro com banheira separado. O espaço de armário e gavetas não é muito grande para 4 pessoas (2 camas de casal).
Marcelo de Barros
Mar 02, 2022
5
Arquitetura belíssima. Um resort completo, ideal para famílias de todos os tamanhos e crianças de todas as idades. Há uma savana dentro do hotel de onde pode-se observar girafas, zebras e outros animais típicos desses biomas.
Robson Freitas
Mar 02, 2022
5
Parque sensacional, ótimo para passar com a família e ter contato com a natureza, os brinquedos do avatar são um espetáculo à parte, imperdível! O teatro do rei leão não tem legenda para descrever.
Lois L
Mar 01, 2022
5
Wonderful experience. Towels for 9 were freshened every other day, as requested. Coffee and tea were also replaced a needed. If we needed anything, a call to front desk was made and we had immediate service. Everyone we dealt with was friendly and courteous for our entire 7 day stay. The animals roaming was truly a bonus. Kids and adults were constantly amazed at the animals.
Jason Hill
Feb 16, 2022
5
Wouldn't you enjoy drinking your morning coffee with the giraffe's and ankole cattle? The Savannah room view was spectacular. You will want to request a room in close proximity to the lobby/pool/dining. This hotel is big. The decor is tasteful and traditional. Staff is helpful and nice. Only complaints are; room is only lightly cleaned every 2 days (apparently because of Covid) and the pillows were not up to par. I know that seems petty but, at $650 a night...I expect best in class bedding.
Faith Humeston
Feb 16, 2022
5
This is got to be one of the best on site resort hotels at Disney!!! I stayed here for my birthday and was upgraded to a Savannah view! The rooms have been refurbished within the last few years and it looks awesome! The view of the animals was spectacular!I saw zebras ostrich and many many giraffes!! If I ever win the lottery I think this is where I would live!! The on-site staff is friendly and helpful!
Joey Gibson
Feb 09, 2022
5
This was definitely a magical experience! The Animal Kingdom Lodge, Jambo house. We had a Savannah view which was super cool to look out and see the giraffe and all of the other animals. Everything was very clean and all of the staff members were super friendly. We loved the pool and all of the other outdoor areas. The only things we didn't enjoy was the Mara restaurant. The food was not very good at all. I would without a doubt recommend to stay here you or anyone in your families into African wildlife.
Carlos Javy Robles
Feb 09, 2022
5
Este hotel es buenísimo y muy temático para los que buscan adentrase a la vida silvestre y quieren gozar
Daniel Mé
Feb 02, 2022
1
Servicio deplorable ,limpieza de las habitaciones durante mi estancia Nunca la limpiaron , el costo es muy elevado para la calidad que otorganNunca se hospeden es tirar su dinero a la basura 13 enero 2021
Santiago Rios
Feb 02, 2022
1
Hotel ruidoso. Poco amigable. Poco servicial. Tenes q reservar para desayunar o comer y no hay turnos hasta desp de tu estadia. No tiene relacion precio calidad. No t hacen las habitaciones
Gail Sawrie
Feb 02, 2022
5
We didn't stay here, but have visited numerous times to fine. While this resort is away from many of the parks (you can only get there by car or bus), it is beautiful. You can sit and watch the animals. The restaurants are great!
David Phillips
Feb 02, 2022
3
Disney's operation has changed and now it feels like a money grab. They used to offer shuttle service from the airport to the hotel. Not anymore. House cleaning is every two days under the guise of COVID. For a four night stay, we had one "light" service. This means they replaced some of the towels and removed some of the trash. Since we have no way of cleaning for ourselves, this is unsanitary. At $500 a night, I don't think I should have to ask for more towels. They have cut service but they certainly haven't cut price. Food options are limited to the hotel, parks, and Disney Springs if you don't have a car. We paid a lot of money to eat at their restaurants without an equal return of food quality. We may visit the Disney parks again when the children are a little older, but I don't see a case for spending our money at their resorts.
Bella Lavoie (MarieWalker14)
Feb 02, 2022
4
Loved the vibes. Animals weren’t really out and about but it was cold that day so I get it. The food was great! And you can tell the effort put into the lodge to meet the theme. I would love to stay there some day. The arcade wasn’t worth it though. Many machines weren’t working.
Jonathan Asbun
Jan 25, 2022
5
Have the resources to spend on a Disney vacation? Then this is probably your best hotel for a family experience.
The place is simply beautiful, and the attached zoo makes you feel as if you were in the jungle.
The food is delicious, and like every other Disney place everyone is very polite and helpful.
It also includes free transportation to every other Disney location.
If you have the ability to afford a Disney vacation, and you are traveling with children, then you MUST check out this place.
Douglas Tagliamento
Jan 12, 2022
5
O simulador do Avatar é sensacional!!
Arlindo Schauffert
Jan 12, 2022
5
Excelente, fiquei hospedado três dias, e foi muito bom, no futuro pretendo voltar...
Paula Pirovani
Jan 12, 2022
5
O melhor de todos os hotéis da Disney se você quiser ter uma experiência inesquecível de uma savana. Da sua sacada você vê os animais pastando. Quais? Gratas, Guinus, veados... Pra quem ama o clima de savana vale muuuuito a pena. Me apaixonei!
Luiz Claudio Rios Pecoraro Junior
Jan 12, 2022
4
Não me hospedei. Visitei para ver o show "Chip' n' Dale Campfire Sing-A-Long". O complexo é enorme e muito bonito. Tem ônibus que circula internamente para levar as pessoas para os lugares internos. O show é bem legal, com fogueira para assar mashmellos e um músico cantando clássicos de acampamento americano (muitos músicas, nós conhecemos as versões brasileiras). A única reclamação do show é que os esquilos Tico e Teco não tiram fotos juntos com você (é só um, que vai no seu banco) e nem autografam.
Fernando Tarcsay Marques Filho
Jan 12, 2022
5
O hotel é lindo, possui uma característica única da África....tudo de bom...quartos próximos a recepçãoe boa comida para todos os gostos....atendimento gentil
Rose Gonçalves
Jan 12, 2022
5
Lugar mágico Parece uma reserva florestal. O parque é muito divertido. Ótimo para passarmos um dia bem agradável.
Gary Miller
Jan 09, 2022
5
This resort has everything. The African theme is incredibly well done. The rooms are bigger then most other DVC resorts and the pool and savanna are stunning. You might have to spend a little more time on the bus to get to the parks but in my opinion well worth the small inconvenience for such a beautiful resort.
Taylor Smith
Jan 08, 2022
5
Have stayed here a couple times. Really enjoy the fact animals are right outside your window, and through out the hotel area. While it is the furthest hotel from magic kingdom, the bus ride wasn't long and they had a lot of busses to get you where you wanted to go. Far warning though, there is no microwave in the hotel rooms, unless you're a part of the vacation club.
Leah Weaver
Jan 07, 2022
3
We loved the pool and waking up to watch the animals on our patio each morning. Customer service was….ok. Nothing over the top great…..nothing over the top awful. I knew going into it our room would not be attended to during our 8 night stay…. BUT if they have not intentions of cleaning/stocking the rooms could you at least leave supplies like trash bags ….more towels…. enough coffee supplies… toilet paper… etc etc. I’m on vacation I don’t want to track these items down. It’s gross walking the halls and seeing bags of trash out. Also I’m on vacation, a vacation that was not cheap, if you do not intended to give full service I feel consideration should be given to that fact that you are “charging” full price. We enjoyed our stay, loved the pool and the opportunity to experience unique animals right out our door. With that being said, the value for the price tag in our opinion did not match. Glad we did it, will not return.
Andres Romero
Jan 05, 2022
3
Price vs benefit? I stayed at this resort for 3 nights and it has a nice accommodation as well as a great inside-safari experience. But at the end of the day, you need to balance what you pay vs what you get and I conclude that it is a bit expensive.There are a few things to consider in the review: * This hotel is far from the parks and most of the shuttles take more than 20 minutes to put you on the final destination (even if is a park or the springs area) * The Savannah experience is a randomized experience where you can see different types of animals or nothing (its kind a matter of luck) because it is a extended area and sometimes your room or location area is empty * it has only 2/3 restaurants and since it can be scheduled by outsiders, you may not found food in your hotel (that’s actually what happen to me in 3 od the 4rd days I stayed..). The hotel should keep spots fort eh people that is staying there.So at the end is a Nice hotel but its not perfect at all and they charge you like you are staying in a 5star resort. I got even better prices in hotels Like the Ritz Carlton in previous holiday vacations :-)
Kevin Greaser
Jan 05, 2022
5
We did not stay there but had to go see the Christmas tree in the lobby.It is beautiful and huge.The entire lodge was beautifully decorated for Christmas.Will consider staying there next visit.
Constanza Wakuluk
Dec 29, 2021
4
Muy lindo!!! Los transportes que ofrece Disney hacia parques son un poco lentos, deberían tener más frecuencia en épocas como navidad o bien tener senderos para poder llegar caminando a animal kingdom
Kim Wilson Borsellino
Dec 29, 2021
1
Minimal to no housekeeping services. Day 3 and beds not made once. I called to ensure a fully made up room tomorrow and someone from housekeeping came up with bedding for me. To change. Myself. At $400 plus per night.The website said every other day if booked more than 4 days. Not true. I explained to manager day 1 when we arrived on Xmas Eve that this is where my daughter wanted to be for our first Christmas after her daddy recently passed (from a brutal fight with cancer). Having the room made is what would make our stay magical for ME.Disney may be woke but they are not paying a living wage to adequately staff the hotel. It’s ridiculous.Never again.
Wes Sands
Dec 29, 2021
5
Great experience. We thoroughly enjoyed all of the extra activities the hotel offers.The staff were extremely friendly and helpful.I would definitely stay here again.
Uma Pitada de Orlando by dany matta
Dec 12, 2021
5
Amooo
Juan Carlos Vasquez Osorio
Dec 12, 2021
5
Excelente muy Bonito y agradable un espacio fantastico.
Sabrina Awesomeness
Dec 12, 2021
5
This place is amazing. Waking up to the animals in the morning was awesome. Then relaxing listening to them eating in the dark was pretty fantastic too. The jets in the hot tub is just what you need after walking 12 miles a day at the parks. Depending where you are in hotel you may be walking a very long time back to your room too. They need scooters for people to use!!
Mildrey avalos
Nov 12, 2021
5
Todo Bello limpio y todos profecionales.solo no pude dejar una reservation para el 12 de nov.cumpleaňo de mi niňa
Eduardo Mendez
Nov 12, 2021
5
Muy lindo y muy limpio
Silvia Herrera
Nov 12, 2021
5
Hotel de lujo. Personal atento hablan español. Pileta juegos para niños y 2 restaurantes. Tienda de souvenirs.
Paula Villagrán
Nov 12, 2021
5
Muy bonito parque. Atracciones bien hechas y mucho verde. Se agradece con el calor que hace.
Bill Pearson
Nov 12, 2021
5
Love this resort. So cool to see the animals right outside your balcony. Great staff. The buffet is good and they have a great pool, pool bar and a quick service food place as well. Many hand carved items in the gift shop. Expensive, but in my opinion it's worth doing it atheist once.
Steve Mangan
Oct 15, 2021
5
A wonderful experience. Like all of Disney World, you get immersed in decor and outfits that match the theme of the park, and it's pretty amazing. The atmosphere goes way past the building itself. There are African animals out on the grounds just outside the lodge. Beds are comfortable, and every place we are was good, albeit overpriced. Recommended!
C Sherman
Oct 14, 2021
5
Animal Kingdom is a Hidden Gem. Often viewed as a third-place competitor behind the Magic Kingdom and Epcot, Animal Kingdom really doesn't deserve that reputation as it is a Hidden Gem in its own right.
If you're looking for exciting coaster rides, this probably isn't the place to visit. However, if you're interested in some of the most beautiful landscaping on Disney property, and an animal preserve that is one of the best around this is the place to go. On hot days Animal Kingdom has the advantage of being one of the most shaded parks on property. There are plenty of good food Outlets to be found and Tiffins, is one of the best restaurants around and it is full of memorabilia from the creation of Animal Kingdom. Reservations are required.
The park, like most Disney Parks, is particularly beautiful and well lit at night. The world of Pandora is probably the best after Dark location in all of Walt Disney World. Definitely worth visiting after dark.
Hector Bin
Oct 12, 2021
4
El Hotel muy bello el personal atento y las habitaciones excelentes sobre todo las que ven la sabana. Pero el aire está gobernado No hay bares ni sitios para hacer un alto La comida No es tan gourmet Y al rato te cansas creo que no pasas más de 2 días alli
Andrew Benvenuti
Oct 03, 2021
5
This is a gorgeous resort hotel. The architecture and attention to detail are impeccable. There are two pools, both of which are a lot of fun. There are pool bars, lounges, three full service restaurants, and so much more! Worth every penny!
Ademir Ernesto Alvarez Espinoza
Oct 02, 2021
1
A la hora del check out te llegan a correr la habitación muy mal y el check te lo dan hasta las 4 o 5 de la tarde... no tienen tolerancia no lo recomiendo
Elina Bravo
Sep 12, 2021
5
maravilloso lugar exelente las suites ,solo llevas insumos todo lo demás está allí ,descanso conford y comodidad
Osanna Alou
Sep 12, 2021
5
Lindisimo
Alishea Gray
Mar 21, 2021
5
Fantastic stay! Super helpful staff! Older hotel but well taken care of. So cool to see Giraffes, Zebras, Gazelle and Wildebeest off our balcony!
Jordan Gerstein
Mar 20, 2021
5
Best hotel ever! The animals are amazing. This hotel is the only one where I have a different experience every time I go there.
Daniel Slack
Feb 16, 2021
4
Place was amazingly clean. I felt they decor was fitting and continuous throughout the entire lodge. Beds were great and rooms were spacious. Large glasses sliding doors led out to large balcony with pretty good view of the animals contained within. It was weird why the water pressure was so extremely high in the sinks and toilet but pretty weak in the shower. Don't get me wrong the bathroom looked fantastic but the toilet sounds like an airplanes toilet flushing and the slightest turn of a faucet gets you a water jet likely to knock anything out of your hands the first time you use it until you're used to it. The place could use more and better parking. More ways to get into the parking area and more elevators/ stairs to get inside. Where we were situated we had a 4 minute walk to get to our room to the elevator. Be sure to ask their caretakers about the animals. They are very pleasant to talk to and very informative. Oh, almost forgot. My Disney magic band didn't always unlock the door to room 7260. There's an issue with the lock on that door and the glass door on the shower didn't seal right.
Angie Greene
Jan 25, 2021
2
My daughter turned 15 yesterday and we checked in Friday. No happy birthday nothing at all. Her boyfriend traveled with us and bought her a nice bracelet from Kay Jewelers and left it in the room. Not turned in as of this afternoon. Bathroom had mold in the tub area. Won't be staying her again. Thinking I might just sell my DVC.
Jason Gonzales
Sep 19, 2020
5
Don't want to stay anywhere else when we come to Walt Disney World.
Ashley Danuser
Mar 07, 2020
3
We just returned from a 7 day, 6 night stay at this resort (Jambo House). The hotel was fantastic and hands down the best place I’ve ever stayed. We were upgraded to a room with animal view and it definitely made the stay one we’ll never forget. Unfortunately we had a less than pleasant experience with housekeeping. We had the do not disturb sign on our door due to taking a nap. They insisted they had to come in the room to inspect it, which resulted in waking my whole family up. I thought the whole point of that sign was to not disturb? Not to mention the man who came into our room was extremely rude and made me feel uncomfortable. My travel agent had never heard of that and frankly, I’m still annoyed by it. Other than that, our stay was great. Decor was fantastic, everything made you feel like you were in a different world. Food options are some of the best on the Disney property. I can only give 3 stars due to our experience and will not stay again. I’m grateful for the experience but would rather dish out that kind of money where my privacy can be respected and my child can nap in peace without being disturbed
Robert Evans
Mar 04, 2020
5
Good rooms, nice views of animals, and some of the best restaurants in the park. Newly renovated rooms are a step down though. Faux- hardwood floors are noisy, cold and definitely transmit sound from rooms above you. The walk to some of the rooms can be significant (400 steps from lobby) and room service often came quite late in the day (4:00 on). For a great view of the animals, take a walk down the right wing in the morning and go outside to the stairs. Most of the animals wait there for breakfast!
Teresa Thomas
Feb 21, 2020
5
Hands down my favorite Disney resort that I’ve stayed at year to date. Love the decor, the music, the layout of the hotel. There is just something neat about walking through and hearing the authentic music and the smell of the food from the buffet throughout the lobby. We’ve stayed in a room that overlooks the Savannah once and the view was absolutely amazing. Love the accessibility to all food options and the bar. The one downside is the only Disney transportation available to this resort is the bus service so it can take a little longer to get where you want to go.
facundo farall
Feb 15, 2020
2
Don't get me wrong... It's BEAUTIFUL, but...
I think it's a bit cheap of them (and Disney as a whole) to charge extra for breakfast and parking. And they charge A LOT.
Let's start with the breakfast. Abundant, super tasty, big variety of foods and the omelettes made to order are just the best I've tried. The thing is, it costs 30 dollars per person, per day, for everyone. I know it's a Disney policy as a whole, but no hotel that expensive (and trust me, it really is), would charge you for breakfast, let alone 30 dollars.
Parking at the hotels used to be free until a year ago, but for some reason they changed that. Other hotels, like the ones in Miami Beach, do charge for parking, but those are around areas where parking is scarse. Disney has PLENTY of space, so the fact that they charge 25 dollars per day (with no previous warning in our case) is just wrong, specially for a luxurious hotel.
The rooms are great and comfortable, the bathroom is amazing too, and the African setting with the animals is breathtaking. But when you put this two drawbacks into account, it feels like you're paying a lot more than what you're getting.
Lauren Donahoo
Feb 03, 2020
5
It's amazing, I'm not sure how else to describe it but this is one of my favorite hotels ever. The restaurants are amazing and the rooms with the animals are fantastic. I love the atmosphere here and the decor. I love being able to go outside and just watch the zebras and giraffes walking around. You won't regret staying here.
Debbie
Sep 09, 2019
3
Proximity to parks Room had bunk beds for 2 adukts
Verified Hotel Guest
Jul 21, 2019
5
The view of the Savannah was amazing. We got to see a lot of different animals. Not really.
Carlie
Jul 01, 2019
5
The relaxing atmosphere, it was almost like being away from Disney at Disney No
Verified Hotel Guest
Jun 29, 2019
4.5
I like the location. It had a beautiful lobby and we enjoyed seeing the animals. No
Verified Hotel Guest
Mar 25, 2019
4.5
Great view of animals in the Savana area. Nice pool area as well. Food is also very good. Far from some Disney parks. Price is a little high.
Jaime
Mar 24, 2019
4
the lifeguard was excellent. She was great with the kids and went above and beyond during our use of the pool.
Nathan
Mar 23, 2019
5
Great Restaurant
Verified Hotel Guest
Mar 22, 2019
5
All "cast members" (staff) were very kind and helpful. Shuttles to and from Disney parks were easy to navigate and frequent enough that they weren't usually packed to the brim. LOVED seeing giraffes and other wild animals just outside our balcony! If I had to come up with something I didn't like, I guess I wouldn't have minded just a little bit more water pressure from the showerhead (but it wasn't terrible either).
Verified Hotel Guest
Mar 20, 2019
5
Loved seeing the animals right outside! The children loved Simba's Cubhouse. The pool was cool, but loved the slide. The area with use of the night vision goggles was great . Boma breakfast buffet was great. Staff quick service was great.
Verified Hotel Guest
Mar 12, 2019
4.5
Being able to see the animals
Jacki
Feb 07, 2019
5
The safari animals roaming on the grounds around the hotel. The staff was incredibly knowledgeable regarding all the animals on the property. It's a fantastic place to stay.
Melinda
Feb 06, 2019
4.5
The restaurants are amazing! Beautiful hotel with great scenery and extremely quiet.
Stephanie
Jan 29, 2019
5
Watching all the animals from my room and how beautiful it was. No
Verified Hotel Guest
Jan 29, 2019
5
Everything! Price
Marie
Jan 08, 2019
4
Love being on Disney property and this hotel is great for watching animals. Lobby is beautiful and staff is wonderful. Love having a balcony. The rooms are a little dated and beds uncomfortable.
Verified Hotel Guest
Dec 23, 2018
5
The theming was amazing. The staff was very helpful. I also enjoyed all of the unique dining options. The light in the shower is kind of dim which made it hard to see in the bathroom, but other than that I have no complaints.
Verified Hotel Guest
Dec 19, 2018
5
Incredible Disney standards for quality and satisfaction make this an excellent choice. Food options are great and attention to allergy needs is top notch! The animals on property create an unparalleled experience!
Verified Hotel Guest
Nov 29, 2018
5
Beautiful decor and theme. Lobby spectacular and room very nice, but best is seeing animals just outside room. Beautiful pool area and walkway behind to see more animals. Restaurant choice.
Verified Hotel Guest
Nov 12, 2018
5
Friendly and helpful staff, great food options, the location feels very removed form every day life and congestion in most of the other general guests areas, the animals visible from the room are a very unique and relaxing experience.
Verified Hotel Guest
Nov 09, 2018
5
Being able to see the animals from my balcony! Very expensive
Timothy
Nov 04, 2018
5
The animals and peaceful setting
David
Oct 26, 2018
2
For Disney , it was outdated and not up to par. The tvs and refrigerators were terrible and the lounge was very small.For the price it was way out of line! Even the room amenities were outdatedlike the coffee maker was terrible. It needs a major facelift
KayJay1mom
Great Stay
4
This was a family trip, check in was good Christey did a awesome job, the weekend breakfast was good as well hot breakfast was good and plentiful the area was clean and well maintained, the room was...
AbbySantaRosa
delightful room!
5
I am so delighted with this room. My kids and I booked the room with 2 Queen beds and a sofa bed and they felt like it was penthouse living. So spacious! The beds were sooooo comfortable. Excellent...
DStuman
Five Day Visit!
4
My review of the hotel is going to be mostly positive. Customer service from the front desk to employees was very good. For breakfast, I was glad that there were good options from hot food to...
lisajN3042PR
Nothing special
3
Basic accommodations, nothing spectacular. Picked it based on that and Iâm not sure why it has such a high rating. The pillows and bed were comfortable. The breakfast was disappointing- luke warm...
flofloyd
Nasty
1
The sofa had what appeared to be body fluids on it, stains on chairs, hair on paper plates at breakfast, watery oatmeal, room not cleaned by housekeeping after returning at the end of the day. This...
JayJay422021
Very Clean!
5
Very clean, same level as some of the fancy hotels as far as room decor. Free breakfast doesnât hurt. People working here were nice. The previous night I stayed at the Omni and felt the rooms were...
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