Heaven at the Hard Rock Hotel Riviera Maya
Carretera Cancun-Chetumal Km. 72, Near Kantenah Lagoon, Riviera Maya, 77710, Mexico
Rating
4.4
Certificate of Excellence
2019
Price Level
$$$$
Rooms
577
Pets
No
from
$ 3,357.68
08
Jan
Heaven at the Hard Rock Hotel Riviera Maya, Riviera Maya
Heaven at the Hard Rock Hotel Riviera Maya
Guests are welcomed at the hotel, which has a total of 1266 rooms. A lobby and a reception are available to travellers. The individual storeys can easily be reached via the lift or stairs. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Shopping facilities are also available. The grounds of the accommodation feature a playground and an attractive garden. Additional facilities at the establishment include a playroom. Those arriving in their own vehicles can leave them in the car park of the hotel. Facilities include room service.
Price & Availability
Select your room
Deluxe Gold - King Bed ·
All Inclusive
Room Deluxe With View 1 King Bed(s) ·
All Inclusive
Deluxe Gold - Double Beds ·
All Inclusive
Sky Deluxe Room ·
All Inclusive
19% զեղչ
Non Refundable
Deluxe Sky Terrace One Bedroom ·
All Inclusive
Diamond King ·
All Inclusive
Room Luxury ·
All Inclusive
Cancel free of charge before Fri, 20 Dec 2024
Heaven - Deluxe Sky Terrace One Bedroom ·
All Inclusive
Deluxe Platinum Sky Terrace, one king bed ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Room Standard With Pool View 1 King Bed(s) ·
All Inclusive
Double Room Deluxe With Partial Sea View 1 King Bed(s) ·
All Inclusive
Rock Royalty Partial Ocean View Double ·
All Inclusive
Rock Royalty Partial Ocean View King ·
All Inclusive
Room With Views ·
All Inclusive
Cancel free of charge before Fri, 20 Dec 2024
Heaven - Deluxe Swim-up King ·
All Inclusive
Double Deluxe With Views ·
All Inclusive
Cancel free of charge before Fri, 20 Dec 2024
Rock Royalty Level - Deluxe platinum, 1 king bed ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Swim-up King ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Family ·
All Inclusive
Rock Platinum Suite ·
All Inclusive
21% զեղչ
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
250 reviews
5
5563
4
1295
3
405
2
263
1
202
Customers Review
Value 3.7
Location 4.3
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.5
Amenities 4.4
Condition 4.5
Quality 3.6
Recomendation 85.4%
“Stayed here for a week on the Heaven side and overall we had a great experience. Staff was always asking if you needed a drink or anything else. The swim up bar pool was usually full, we went to the pool on the side of it which was a much quieter crowd and more relaxing. We did not enjoy how many areas they had for members only. If we would of known this prior to booking we would have booked to include this. Food was overall all good, our favorite was the hibachi at Zen. We booked a tour through one of their tours desk and everything went smooth and we had a great time! Every resort I have been too has positives and negatives and this one was definitely on the positive side. The staff makes this place what it is and they are lucky to have the hard working and caring employees they have!”
— Kyle Betts
“I have stayed on both sides of this resort and I like both. Hacienda side for families and Heaven side for adults. Now they have a new water park! My favorite restaurant on Heaven side is the French restaurant but Ciao also has a great breakfast buffet. The staff is very attentive and work very hard to make sure you are happy. Where else can you find a nightclub where you can dance in the water!”
— Jean Ross
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